Emergency Info

When emergencies happen we are available to you! As a general rule, you should call our office if you experience severe pain or have a painful appliance problem you cannot take care of yourself. You may be surprised to learn how many troubles you yourself can calm until you are able to get to our office.


Braces can cause some discomfort, particularly when you first get them. Your mouth, teeth and even your lips, cheeks and tongue may feel a little bit tender and sore as your body gets used to the braces. This is nothing to worry about, it is perfectly normal and the effects will not be long lasting (typically 3-5 days). If you are experiencing any difficulties adjusting to your new braces then let us know.

Top tip: We recommend dissolving one teaspoon of salt in eight ounces of lukewarm water and gargling with it for a few minutes before spitting it out (please do not swallow). If you are still experiencing discomfort after doing this then try taking a pain reliever. We can also supply you with some special wax to put over the braces to lessen the tenderness.

Loose Teeth

In order to attain your new smile your teeth will need to be moved into a new straighter and more aesthetically pleasing position. As such, during your orthodontic treatment, your teeth can sometimes feel a little bit loose. This is nothing to worry about and is all part and parcel of the treatment. Once your teeth have been repositioned and realigned, they will no longer feel loose.

Loose Wires/Bands

While you have your braces on you will have regular maintenance appointments, however, every now and then, the wires and bands on your braces may come loose or even fall off. If this happens simply call us and make an appointment to come in so we can check and repair your braces for you as quickly as possible. If any piece of your appliance comes off, be sure to save it and bring it to the office with you.

Top tip: A handy tip to temporarily fix a loose wire is to use the back of a spoon or the eraser end of a pencil to carefully and gently push it back into place. If the loose wire is causing irritation you can put wax or a wet cotton ball over the end to relieve any discomfort until you see your dentist.

Damaged appliances can lengthen the time of your treatment, so make sure you follow these few simple rules and do anything you are instructed to do by your dentists with regards to your braces. Taking good care of your braces will mean that your treatment will be as quick and smooth running as possible.

If you have any questions or queries about your braces contact our 307 Orthodontics team !